Support Center

How Can We Help?

Get answers, support, and expert guidance for your M’LiteEv electric scooter

Battery Care

Tips for optimal battery performance

Maintenance

Keep your scooter in top condition

Warranty

Understand your coverage

Contact Support

Reach out to our team

Frequently Asked Questions

Quick answers to common M'LiteEv questions

What is the range of M'LiteEv scooters?

Our scooters offer a range of 60+ kilometers on a single charge, depending on the model and riding conditions.

How long does it take to charge?

Full charge typically takes 4-6 hours using the standard charger. Fast charging options are available for select models.

What warranty do you offer?

All M'LiteEv scooters come with a comprehensive 3-year warranty covering motor, battery, and major components.

Do you provide home delivery?

Yes! We offer free home delivery across all major cities. Assembly and initial setup are included.

Can I test ride before buying?

Absolutely! We offer free home test rides. Contact us to schedule a test ride at your convenience.

What maintenance is required?

M'LiteEv scooters require minimal maintenance. We recommend a service check every 3 months or 1000 km, whichever comes first.

Are spare parts readily available?

Yes, we maintain a network of service centers and authorized dealers with readily available spare parts.

What is the top speed?

Our scooters can reach speeds of up to 45 km/h, depending on the model. All comply with local regulations.

Battery Care Tips

Maximize your M'LiteEv battery life with these tips

✓ DO

  • • Charge regularly, even if not fully depleted
  • • Store in a cool, dry place
  • • Use the original charger
  • • Keep battery charge between 20-80% for daily use
  • • Charge before long-term storage

✗ DON'T

  • • Leave battery completely discharged for long periods
  • • Expose to extreme temperatures
  • • Use third-party chargers
  • • Overcharge (unplug when fully charged)
  • • Ride with low battery repeatedly

Still Have Questions?

Our M'LiteEv support team is ready to assist you with any queries